The Tourism Industry Council NSW provided a full-day workshop from 9.45 am to 4.00 pm on Wednesday 15 June 2011 at the Australian Hotels Association (AHA) NSW, Macquarie Street, Sydney.This workshop was  free of charge and was open to all tourism operators who were interested in entering the 2011 NSW Tourism Awards.

The workshop  equipped entrants with a thorough understanding of the awards submission process. It covered important information including how to correctly respond to questions as well as providing detailed insight into the judging process. The day also included practical exercises enabling entrants to fine-tune and improve on submissions.